Production is a complicated dance for which the music is a little different every time.
More specifically, it’s a collaborative exercise between the Production Manager, the APM (Accounts Project Manager) and the individual shop Supervisors that involves the coordination of materials, schedules and the specific needs of the different departments here at Dillon Works. Working hand in hand, each helps the other to smoothly and efficiently shepherd a job through the build process.
It begins when a packet of drawings has been completed in design. These drawings are then distributed to each of the shop supervisors for a final review. This stage of the process, called “red lines,” allows all parties to voice any last concerns about the approach or sequencing of the build. The drawings then go back to the designer where any revisions that need to be made are incorporated into an updated set of drawings and sent to the client for final approval
Don’t worry. We won’t step on your toes as long as you let us lead!
Concurrent to this process is the ordering of all the raw materials needed by each department. This is done by the various department heads while any specialty items, like monitors, props, lighting components or materials with longer lead times, are the responsibility of the APM. “Cut files,” which refer to the information created during the design phase that an outside vendor will use to provide any additional building components, have also been sent out. All this must be carefully timed so that materials are ready and available as soon as the green light has been given to proceed. When this is done to everyone’s satisfaction, the build can begin.
Throughout the entire fabrication process, a continuous dialogue goes on between the production manager, the Project Manager and the Department Heads. Completion milestones are built into the schedule and checked off as the job progresses. This tracking allows the project managers to keep the client well informed about the progress of the job while also allowing for feedback and review.
Getting it there is half the fun!
As our work is normally quite specialized, and normally constrained by tight schedules and time critical deadlines, we take great care in planning of packing and shipping our projects. We explore many options before determining the best approach to the transportation of sometimes fragile pieces to insure on time deliveries and the minimum possibility of damage.
Trust us; you’ll sleep well at night.
Our shipping experience includes diverse themed elements developed, packaged and shipped to many domestic and international destinations and we maintain a network of forwarders and other specialists to assist in that effort.
Hardware stores are not open at two o-clock in the morning.
Everything that we make in the shop and ship across the country, or even just down the block, has to be built in sections and reassembled somewhere else.
Once on site, a finished, painted component, regardless of how big and unwieldy it is, still needs to be put in place. That means getting it moved, bolted to the floor (or hung from the ceiling) and then trimmed out so that no seams or gaps are visible. It means the lights have to work and the “turn-y thing” needs to turn.
This is where our amazing installation team comes in.
Whether they are on the other side of the globe speaking through an interpreter to supervise a crew of local workers, or marshaling our own troops closer to home, our install professionals have to be calm, creative problem solvers who work well under pressure and always present a smile to our clients. Because despite the best efforts of everyone involved, it is rarely the case on a job site that some unforeseen obstacle has not been placed in the way. It might be a lack of access to the space, or a door that is smaller than the objects that have to go through it, or a marble floor that has been installed earlier than planned and makes the use of a forklift impossible. Whatever the case, the show must go on and the installer must figure out how to make it so…
…usually, at two o-clock in the morning.